Refund policy

Melanin & Honey Apparel – Refund & Return Policy

At Melanin & Honey, we keep it real — we want you to love what you wear. If it doesn’t hit the way you expected, here’s how we handle returns, exchanges, and refunds.

Returns

  • You’ve got 30 days from delivery to send it back.

  • Items must be unworn, unwashed, and still tagged.

  • To kick off a return, hit us up at orders@melaninandhoneyapparel.org with your order number.

  • Return shipping is on you, unless we messed up.

Exchanges

  • Need a different size or color? No problem — as long as it’s in stock. We will send you a new size at no cost to you. 

  • Items must be unworn, unwashed, and still tagged.

  • Exchanges run on the same 30-day window as returns.

Refunds

  • Once your gear gets back to us and passes inspection, we’ll drop the refund back to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable (unless it’s on us).

Final Sale Items

  • No take-backs on sale pieces, gift cards, or digital downloads.

  • Custom or personalized gear is also final sale unless it’s defective.

Wrong or Damaged Item

  • If your order shows up damaged or not what you ordered, let us know within 7 days of delivery.

  • We’ll cover the return shipping and either swap it out or refund you in full.


🔥 Straight up: we design our policies to be fair and no-nonsense — just like our brand.