Refund policy
Melanin & Honey Apparel – Refund & Return Policy
At Melanin & Honey, we keep it real — we want you to love what you wear. If it doesn’t hit the way you expected, here’s how we handle returns, exchanges, and refunds.
Returns
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You’ve got 30 days from delivery to send it back.
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Items must be unworn, unwashed, and still tagged.
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To kick off a return, hit us up at orders@melaninandhoneyapparel.org with your order number.
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Return shipping is on you, unless we messed up.
Exchanges
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Need a different size or color? No problem — as long as it’s in stock. We will send you a new size at no cost to you.
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Items must be unworn, unwashed, and still tagged.
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Exchanges run on the same 30-day window as returns.
Refunds
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Once your gear gets back to us and passes inspection, we’ll drop the refund back to your original payment method within 5–10 business days.
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Shipping costs are non-refundable (unless it’s on us).
Final Sale Items
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No take-backs on sale pieces, gift cards, or digital downloads.
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Custom or personalized gear is also final sale unless it’s defective.
Wrong or Damaged Item
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If your order shows up damaged or not what you ordered, let us know within 7 days of delivery.
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We’ll cover the return shipping and either swap it out or refund you in full.
🔥 Straight up: we design our policies to be fair and no-nonsense — just like our brand.